IMPORTANT INFORMATION | SCHOOL PHOTOGRAPHS

Dear Parents, Guardians and Students,

Thank you for your continued trust and support in permitting us to be a part of your community each year in providing your school photographs.

I know many families and businesses have been affected by so many obstacles in recent months and unfortunately we too have been met by obstacles this year that will undoubtedly result in delays to the expected delivery of school photography packages you may have ordered.

These include:

1. Ongoing Covid-19 cases within schools resulting in over 200 school bookings having to be rescheduled. These include many main days of photography and many additional catch up days
3. Recent extreme weather has also impacted completion of photography
4. Ongoing Covid-19 cases within our own team
5. Ongoing absenteeism within our team caused by close contact regulations
6. A shortage of available extra staff in Australia to buffer illness and isolating staff
7. The extension of ordering dates to give families the longest opportunity to place orders
8. Ongoing delivery delays by Courier services also facing similar issues

We will continue to communicate with the school and will have your completed packages delivered at earliest opportunity.

We are also developing a range of products and technologies that will ensure improvement under these ongoing circumstances and look forward to sharing them with the school and community later in the year.

In the meanwhile you have our sincerest apologies and utmost appreciation for your patience and understanding.

Thank you and kind regards,

Jason Isherwood
Managing Director